FAQ
Why should I use a pick made out of wood?
This is the question we get asked the most. The answer in one word is - TONE! Wooden picks will give you a different sound. Generally speaking it is a warmer tone and the attack is different than a plastic pick. The really cool thing is that all of our picks sound slightly different depending on the type of wood they are made from.
There are many environmental reasons as well. We plant a tree for every package we sell, and wooden picks will eventually compost much faster than a plastic pick.
However, we here at Tree Picks are musicians and the main reason we like to use a pick made out of wood is because of how it sounds.
Shipping & Delivery
You’ll receive an order confirmation email shortly after checkout and a second email when your order ships. Orders normally ship within 1-2 business days.
Canada
Orders ship from Calgary, Alberta.
Free shipping is sent by regular mail and does not include tracking. Estimated delivery times after shipment are:
- Calgary: 1–2 business days
- Alberta: 3–4 business days
- BC, Saskatchewan, Manitoba, Ontario and Quebec: 5–6 business days
- Atlantic Canada: 6–7 business days
- Yukon, Northwest Territories and Nunavut: 7–8 business days
Paid shipping options include tracking. Your tracking number and estimated delivery date will appear in your shipping confirmation email.
United States
US shipping is a flat rate of $7 USD, and orders over $40 USD ship free.
Orders are sent from Calgary through USPS Ground Advantage and include tracking. Your tracking information will be included in your shipping confirmation email.
We used to offer free shipping to the US, however the tariff situation has complicated the process and unfortunately it's no longer an option.
International
Shipping rates vary by country and are shown at checkout.
International orders typically arrive within 2–4 weeks after shipment:
- United Kingdom: approximately 2 weeks
- Europe: approximately 2–3 weeks
- Asia, Australia and New Zealand: approximately 3 weeks
Delivery times may vary due to customs and local postal services.
If your order is taking longer than expected, please email us and we’ll be happy to help.
Does Tree Picks really plant a tree for every package they sell?
Yes! Well, we don't physically plant the trees ourselves. We're busy making guitar picks. However, a tree gets planted for every pack of picks you order.
In 2026 we partnered with another Canadian company, The Good API. They plant trees for us. They plant trees all over the world and they remove plastic from oceans as well. To learn more about The Good API visit their website.
Is Tree Picks a charity? Why do you plant trees?
Tree Picks is not a charity. We believe that a business can do their part to make a world a better place and be profitable at the same time. The cost of planting trees is built into the price of the picks. Read all about our approach to sustainability here.
Where are your picks made?
All our picks are made from start to finish in Calgary, Canada.
Will the picks break?
No. We've never had an issue with our picks breaking from regular use. They will wear down a little faster than a plastic pick, but they will not break. Guaranteed.
How do they wear?
The short answer is they will wear a little faster than a plastic pick. The long answer is, it depends on a few factors. We like to say that a wooden pick is not bullet proof however you can expect to get a lot of play out of them.
How fast they wear depends on three main factors:
1. How hard the player strums or attacks the strings. Some people play much harder than others. The pick will wear differently depending on your playing style.
2. The type of wood. Our purple heart wood is a much harder wood than our cherry wood pick, so the purple heart pick will last longer. The type of wood makes a difference.
3. How much you play. If you play for an hour a day, it will obviously wear down faster than if you play for an hour a week.
What is your return policy?
Unfortunately, we can't offer returns on orders once they've been shipped. Our return policy can be found here.
Have a question for us? Please email us